chat · Anchor Insurance
Desmond Yeo
conv-0113 · 27 Jul 2026, 2:00 pm · en-ms
83.5
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customer#0
hey, been charged twice this month
agent#1
Hey there, Desmond here. What can I do for you?
agent#2
Can you confirm the order number from your confirmation email?
customer#3
LM-22841
agent#4
Totally understand, that shouldn't have happened. On it.
agent#5
Found it — showing as delayed at the sorting facility, should reach you tomorrow. I've flagged it for priority.
agent#6
All good? Anything else on your side?
customer#7
ok great thanks
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