email · Meridian Telecom
Jason Pereira
conv-0106 · 1 Jul 2026, 6:00 pm · en
Thread
Hello, I have been charged twice for my July statement. The two entries are three minutes apart and both cleared. Could you please look into this and reverse the duplicate? Regards, Siti Aminah
Dear Siti Aminah, Thank you for contacting us. I have picked this up and will see it through personally. Kind regards, Jason
Dear Siti Aminah, I have sent a verification code to the mobile number on file. Please reply with that code and I will proceed. Kind regards, Jason
The reference is AC-77213. Regards, Siti Aminah
Dear Siti Aminah, I appreciate this has dragged on far longer than it should have, and I am sorry for the inconvenience. I have escalated it so it does not sit in the queue again. Kind regards, Jason
Dear Siti Aminah, A technician has been scheduled for tomorrow between 2pm and 4pm. Your reference is TR-4471 and you will receive an SMS confirmation shortly. Kind regards, Jason
Dear Siti Aminah, Please let me know if there is anything else I can assist with — happy to help. Kind regards, Jason
Thank you for the quick resolution.
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