call · Meridian Telecom

Michelle Koh

conv-0082 · 8 Jul 2026, 1:00 pm · 9m 24s · en-ms

98.1

Transcript

0:00 / 9:24

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agent#00:00

Good afternoon, you are through to Michelle. What can I do for you?

customer#11:25

I would like to dispute a transaction.

agent#22:14

Can you confirm the account reference number printed on your statement?

customer#33:45

Reference is AC-77213.

agent#44:13

I am sorry that happened — three days without service is genuinely frustrating. Let me sort this out now.

agent#56:27

I have raised this and a technician is booked for tomorrow between 2 and 4pm. Your reference is TR-4471.

agent#68:40

Anything else before I let you go?

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