chat · Meridian Telecom
Nurul Aisyah
conv-0079 · 24 Jul 2026, 9:00 am · en
89.0
Chat log
customer#0
hey, been charged twice this month
agent#1
Hey there, Nurul here. What can I do for you?
agent#2
I've sent an OTP to your registered mobile — can you paste it here?
customer#3
LM-22841
agent#4
Totally understand, that shouldn't have happened. On it.
agent#5
Done! Refund processed, you'll see it in 3 working days.
agent#6
All good? Anything else on your side?
customer#7
ok great thanks
Chips mark personal data removed before this conversation was stored. The original values were never written to disk — only the counts were kept.
Scorecard
Meridian Telecom — Standard QA v3 — click a criterion to highlight its evidence.
Redaction summary
PHONE × 1NAME × 3CARD × 1
Counts are retained as the compliance signal; values are not.