chat · Straits Retail Bank

Marcus Lim

conv-0039 · 15 Jun 2026, 11:00 am · en

95.9

Chat log

customer#0

my internet keeps dropping

agent#1

Hey there, Marcus here. What can I do for you?

agent#2

I've sent an OTP to your registered mobile — can you paste it here?

customer#3

LM-22841

agent#4

Found it — showing as delayed at the sorting facility, should reach you tomorrow. I've flagged it for priority.

agent#5

All good? Anything else on your side?

customer#6

thanks!

Chips mark personal data removed before this conversation was stored. The original values were never written to disk — only the counts were kept.

Straits Retail Bank — Standard QA v3 — click a criterion to highlight its evidence.

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