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call · Meridian Telecom

Nurul Aisyah

conv-0018 · 6 Jun 2026, 4:00 pm · 5m 28s · en-zh

71.8

Transcript

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0:00 / 5:28

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agent#00:00

Good afternoon, you are through to Nurul. What can I do for you?

customer#10:51

I want to check my outstanding bill.

agent#21:20

For security I have sent a one-time passcode to your registered device — could you read it back to me?

customer#32:43

The code is 448120.

agent#42:59

I am sorry that happened — three days without service is genuinely frustrating. Let me sort this out now.

agent#54:24

There is nothing else I can do from my side.

agent#65:00

Anything else before I let you go?

Chips mark personal data removed before this conversation was stored. The original values were never written to disk — only the counts were kept.

Scorecard

Meridian Telecom — Standard QA v3 — click a criterion to highlight its evidence.

Redaction summary

PHONE × 1

Counts are retained as the compliance signal; values are not.