call · Lumina Retail
Kelvin Sim
call-004 · 28 Jul 2026, 12:00 am · 4m 25s · en
97.5
Transcript
0:00 / 4:25
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I can process that refund. Could you confirm the card used?
customer#11:31
Yes it was CARD.
agent#22:20
Thank you, refund initiated to that card. You will see it in three working days.
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Scorecard
Lumina Retail — Standard QA v3 — click a criterion to highlight its evidence.
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